The reality of knowledge retention practices: An analytical study of the opinions of a sample of employees in the Iraqi Ministry of Planning
Main Article Content
Abstract
The aim of the research is to explain the reality of knowledge retention practices in the Iraqi Ministry of Planning and what are the most adopted practices in the ministry this is in the light of addressing the research problem and answering the following question (what is the reality of knowledge retention practices in the Iraqi Ministry of Planning according to the realizations of the researched sample)?,The research relied on the analytical descriptive approach through the use of a questionnaire to collect and analyze data. The research population consisted of (951) male and female employees in the Iraqi Ministry of Planning. The research sample consisted of (239) male and female employees distributed over 13 departments in the Ministry of Iraqi planning. The results showed that the Iraqi Ministry of Planning possesses a set of practices to retain knowledge by activating the role of the Human Resources Department in supporting communications between the Ministry's employees and encouraging creative solutions, in addition to spreading the culture that encourages the sharing of knowledge among the Ministry's employees, The research recommended increasing reliance on some practices to retain knowledge, by building communities of employees to exchange experiences and transfer information among them, or by working on transferring some stories to new employees that enhance the position of the ministry and be a way to spread its message and values.
Downloads
Article Details
References
اولاً. المصادر العربية:
ابو عزام، محمد خالد، (2021)، أدارة المعرفة والاقتصاد المعرفي، ط1، دار زهدي للنشر والتوزيع، الجامعة الاردنية، عمان، المملكة الهاشمية الاردنية.
صفراني، عائشة، (2018)، عوامل الاستبقاء وأثرها على اتجاهات الأفراد العاملين نحو التسرب الوظيفي دراسة حالة العاملين بمؤسسة سونلغاز حاسي الرمل الأغواط "، مجلة دراسات، كلية العلوم الاقتصادية والتجارية وعلوم التسيير، جامعة عمار ثليجي الأغواط-، مجلد 9، عدد 1، ص57-83.
الجبوري، مراد موسى عبد، (2022)، بيئة ادارة المعلومات ودورها في تعزيز استراتيجية ادارة المعرفة: دراسة تحليلية في المديرية العامة لتربية كركوك، مجلة الريادة للمال والأعمال، مجلد 3، العدد 2، ص132-146.
العبيدي، رنا محمود شاكر، (2021)، واقع استراتيجيات الحد من فقدان المعرفة في منظمات التعليم العالي دراسة حالة في جامعة الموصل، رسالة ماجستير، ادارة الاعمال، كلية الادارة والاقتصاد، جامعة الموصل.
نامق، فيصل ناجي، (2013)، توظيف التحليل العاملي الاستكشافي لاستخلاص عوامل الولاء المنظمي والرضا الوظيفي دراسة حالة في الكلية التقنية الادارية – بغداد، مجلة العلوم الاقتصادية والادارية، مجلد 19، عدد 70، ص96-123.
طوخي، ليلى عابد حسن، (2020)، التحليل العاملي لمقياس الطموح لدى طالبات المرحلة الثانوية بمكة المكرمة، مجلة كلية التربية، عدد 110.
ثانياً. المصادر الأجنبية:
Omidvar, Z., & Keshtegar, A. A., (2022), The effect of acquiring knowledge on improving the performance of open innovation with the moderating role of staff retention and human resource management practices in companies located in Fars Science and Technology Park. Journal of Innovation Ecosystem, Vol. 1 No. 4, pp. 69-85.
Cupiał, M., Szeląg-Sikora, A., Sikora, J., Rorat, J., & Niemiec, M., (2018), Information technology tools in corporate knowledge management. Economics and law, Vol. 17 No. 1, pp. 5-15.
Adobor, H., Kudonoo, E. and Daneshfar, A., (2019), Knowledge management capability and organizational memory: a study of public sector agencies, International Journal of Public Sector Management, Vol. 32 No. 6, pp. 671-687, Emerald.
Jayawickrama, U., Liu, S., Hudson Smith, M., Akhtar, P., & Al Bashir, M., (2019), Knowledge retention in ERP implementations: the context of UK SMEs. Production Planning & Control, Vol.30 No.10-12, pp.1032-1047.
Ramona, T., & Alexandra, B., (2019), Knowledge retention within small and mediumsized enterprises. Studies in Business and Economics, Vol.14 No.3, pp.231-238.
Ensslin, L., Carneiro Mussi, C., Rolim Ensslin, S., Dutra, A. and Pereira Bez Fontana, L. (2020), "Organizational knowledge retention management using a constructivist multi-criteria model", Journal of Knowledge Management, Vol. 24 No. 5, pp. 985-1004, Emerald.
Rashid, M., Clarke, P. M., & O'Connor, R. V., (2020), A mechanism to explore proactive knowledge retention in open-source software communities. Journal of Software: Evolution and Process, Vol.32 No.3, pp. 1-10.
Haughton, R., (2021), Exploring knowledge retention strategies to prevent knowledge loss in project-based organizations (PBOs) (Doctoral dissertation, Walden University.
Azaki, J., (2022), Organizational Factors Affecting Knowledge Retention in a Public Organization. In European Conference on Knowledge Management, Vol. 23 No. 2, pp. 1304-1311.
Gaghman, A., (2019), The Impact of Individual Behavioural Factors on Tacit Knowledge Retention in Oil and Gas Organizations. European Journal of Interdisciplinary Studies, Vol. 11 No. 1, pp. 18-28.
Davis, D., Kizilcec, R., Hauff, C., & Houben, G. J., (2018), Scaling Effective Learning Strategies: Retrieval Practice and Long-Term Knowledge Retention in MOOCs. Journal of Learning Analytics, Vol.5 No.3, pp. 21-41.
Edeh, F. O., Zayed, N. M., Nitsenko, V., Brezhnieva-Yermolenko, O., Negovska, J., & Shtan, M., (2022), Predicting innovation capability through knowledge management in the banking sector. Journal of Risk and Financial Management, Vol. 15 No. 7, pp. 1-12.
Sumbal, M.S., Tsui, E., See-to, E. and Barendrecht, A., (2017), Knowledge retention and aging workforce in the oil and gas industry: a multi perspective study, Journal of Knowledge Management, Vol. 21 No. 4, pp. 907-924, Emerald
Makhubela, S., & Ngoepe, M., (2018), Knowledge retention in a platinum mine in the North West Province of South Africa. South African Journal of Information Management, Vol.20 No.1, pp.1-8.
Ncoyini, S. S., & Cilliers, L., (2020), Factors that influence knowledge management systems to improve knowledge transfer in local government: A case study of Buffalo City Metropolitan Municipality, Eastern Cape, South Africa. SA Journal of Human Resource Management, Vol. 18 No. 1, pp. 1-11
Chen, J., & Nonaka, I. (Eds.)., (2022), The Routledge Companion to Knowledge Management. 1th, Taylor & Francis, London and New York.
Papa, A., Dezi, L., Gregori, G.L., Mueller, J. and Miglietta, N., (2020), "Improving innovation performance through knowledge acquisition: the moderating role of employee retention and human resource management practices", Journal of Knowledge Management, Vol. 24 No. 3, pp. 589-605, Emerald.
Nujen, B.B., Halse, L.L., Damm, R. and Gammelsæter, H., (2018), "Managing reversed (global) outsourcing – the role of knowledge, technology and time", Journal of Manufacturing Technology Management, Vol. 29 No. 4, pp. 676-698, Emerald.
Ahmad, F. and Karim, M., (2019), "Impacts of knowledge sharing: a review and directions for future research", Journal of Workplace Learning, Vol. 31 No. 3, pp. 207-230, Emerald
Ali, I., Musawir, A.U. and Ali, M., (2018), "Impact of knowledge sharing and absorptive capacity on project performance: the moderating role of social processes", Journal of Knowledge Management, Vol. 22 No. 2, pp. 453-477, Emerald.
Arham, A. F., Norizan, N. S., Norizan, M. N., Arham, A. F., & Ibrahim, S. N., (2021), A SmartPLS Visiting to Knowledge Retention: A Study Among SMEs in Peninsular Malaysia. Journal of Educational and Social Research, Vol.11 No.4, pp.84-84.
Gaghman, A., (2019), The Impact of Individual Behavioural Factors on Tacit Knowledge Retention in Oil and Gas Organizations. European Journal of Interdisciplinary Studies, Vol. 11 No. 1, pp. 18-28.
Bulitia, G., Wanjala, J. W., & Mwangi, G. W., (2018), Knowledge management as a tool for employee retention in Saccos. International Journal of Innovative Research and Advanced Studies (IJIRAS), Vol. 5 No. 3, pp. 160-167
Shokouhi, P., (2022), Using Post-Project Reviews for Risk Assessment of Construction Projects (Master's thesis, Middle East Technical University).
Lauk, M., (2019), The influence of leaders' verbal and nonverbal behavior on perceived leadership effectiveness (Master's thesis, University of Twente).
Castaneda, D.I. and Toulson, P. (2021), "Is it possible to share tacit knowledge using information and communication technology tools?", Global Knowledge, Memory and Communication, Vol. 70 No. 8/9, pp. 673-683, Emerald
Sakellariou, E., Karantinou, K., & Goffin, K., (2017), “Telling tales”: Stories, metaphors and tacit knowledge at the fuzzy front‐end of NPD. Creativity and Innovation Management, Vol. 26 No. 4, pp. 353-369.
Brătianu, C., (2019), Exploring knowledge entropy in organizations. Management Dynamics in the Knowledge Economy. Bucharest Journal of Economic Studies, Vol.7 No.3, pp.353-366.
Lee, I., (2022), An Exploration of Barriers and Enablers to Knowledge Transfer between Venture Capitalists & Deep-technology Ventures in New Zealand (Doctoral dissertation, University of Auckland).
Davoine, E., Barmeyer, C., & Rossi, C., (2018), Retaining repatriate knowledge at the crossroads between global knowledge management and global talent management. Management International, Vol. 22, pp. 142-154.
Makhubela, S., & Ngoepe, M., (2018), Knowledge retention in a platinum mine in the North West Province of South Africa. South African Journal of Information Management, Vol.20 No.1, pp.1-8.
Arham, A. F., Norizan, N. S., Norizan, M. N., Arham, A. F., & Ibrahim, S. N., (2021), A SmartPLS Visiting to Knowledge Retention: A Study Among SMEs in Peninsular Malaysia. Journal of Educational and Social Research, Vol.11 No.4, pp.84-84.
Obeid, J., (2022), The Impact of Knowledge Sharing on Employee Retention- Succession planning as a moderator, (Doctoral dissertation, Lebanese American University).
Sa'adah, N., & Rijanti, T., (2022), The Role of Knowledge Sharing, Leader-Member Exchange (LMX) on Organizational Citizenship Behavior and Employee Performance: An Empirical Study on Public Health Center of Pati 1, Pati 2 and Trangkil in Central Java. International Journal of Social and Management Studies, Vol. 3 No. 1, pp. 112-131.
Vu, H. M., & Nwachukwu, C., (2020), Strategic human resource management, organizational culture and academic staff retention: Literature review. Economics Management Innovation, Vol. 12 No. 2, pp. 5-12.
Dirani, K. M., Abadi, M., Alizadeh, A., Barhate, B., Garza, R. C., Gunasekara, N., & Majzun, Z., (2020), Leadership competencies and the essential role of human resource development in times of crisis: a response to Covid-19 pandemic. Human Resource Development International, Vol. 23 No. 4, pp. 380-394.
Sumanto, E., Baharuddin, Y., & Basem, Z., (2021), The Effect of Skill and Knowledge on The Performance Employee at The Pt. Virajaya Putra Tambang. Journal Research Management Indonesian, Vol. 3 No. 1, pp. 19-28
Agbalalah, E. H., Solorzano, R., & Rosenzweig, J., (2020), Human Resources Challenges in The Nuclear Industry (Knowledge Retention and Transfer (Krt)) In the United Kingdom (UK) As Reference. European Journal of Human Resource, Vol. 4 No. (1), pp. 63-76.
Vu, H. M., & Nwachukwu, C., (2020), Strategic human resource management, organizational culture and academic staff retention: Literature review. Economics Management Innovation, Vol. 12 No. 2, pp. 5-12.
Gupta, S., Tuunanen, T., Kar, A.K. and Modgil, S., (2022), "Managing digital knowledge for ensuring business efficiency and continuity", Journal of Knowledge Management, Vol. ahead-of-print No. ahead-of-, Emerald.
Aaltonen, A., & Wattal, S., (2020), Rejecting and Retaining New Contributors in Open Knowledge Collaboration: A Natural Experiment in Stack Overflow Q &A Service. research papers, 183, pp. 1-16.
Levallet, N. and Chan, Y.E., (2019), "Organizational knowledge retention and knowledge loss", Journal of Knowledge Management, Vol. 23 No. 1, pp. 176-199, Emerald.
Fasbender, U., & Gerpott, F. H., (2021), To share or not to share: A social-cognitive internalization model to explain how age discrimination impairs older employees’ knowledge sharing with younger colleagues. European Journal of Work and Organizational Psychology, Vol. 30 No. 1, pp. 125-142.
Koşar, G., & Bedir, H., (2018), Improving knowledge retention via establishing brain-based learning environment. European journal of education studies, Vol. 4 No. 9, pp. 208-218.
Saffar, N., & Obeidat, A., (2020), The effect of total quality management practices on employee performance: The moderating role of knowledge sharing. Management Science Letters, Vol. 10 No. 1, pp. 77-90.
Shokouhi, P., (2022), Using Post-Project Reviews for Risk Assessment of Construction Projects (Master's thesis, Middle East Technical University.
Ansari, S., Martina, T., Salfitri, M., & Ernesta, R., (2023), Organizational effectiveness: bibliometric analysis. International journal of economics and management review, vol. 1 no.1, PP. 39-46.
Anthony, B., (2021), Information flow analysis of a knowledge mapping-based system for university alumni collaboration: a practical approach. Journal of the Knowledge Economy, Vol. 12 No. 2, pp. 756-787, Springer.
Anbary, A., & Nguyen, L., (2017), Knowledge retention in Vietnam-based Management Consulting SMEs. (Master's thesis, Dalarna University.