Walaa H. S. the contribution of knowledge management processes to the quality of university education An analytical exploratory study using the fuzzy logic architecture at the Technical Institute / Nineveh

الملخص

The aim of this research is to focus on higher education organizations, those usually aspire to reform the educational system. This is because of the need to adapt to the new constantly changing requirements of society. The way is by raising the quality and efficiency of education in the
university system to meet international standards. The reform must take into account the
effectiveness and quality of education, compatible with global system, and must enable graduates
to integrate easily into the modern labor market.
As the knowledge is being the critical factor to the survival and sustainability of the
organization, knowledge management processes have become an important productive component
for the continuous flow of contemporary managerial concepts. Universities should also be
prepared to work in the competitive education market, assuming greater administrative self- independence, flexible regulatory framework and adequate funding. Today higher education
institutions require more openness and transparency, and directing researches into how public institutions perform at the higher education level, which affect the performance management of
these institutions.
Emphasis was placed, on the extent, to the contribution of knowledge management processes
and their role to fulfill the quality of university education. The matter, which significantly stimulated the university's potential concerns in terms of the difficulty of preparing students for
life and work. The expansion of higher education in the outside world took a completely different
direction due to the intense competition and the emergence of Open Universities and the Internet
revolution while this education remains self-sustaining. Moreover, the increase in the number of
colleges and students has led to increased problems of quality control in education. This is a major
and important issue faced by universities
The analytical approach was used to analyze the information collected by the questionnaire, which was designed to take into account the spectroscopic and analytical clarity in the diagnosis of
the dimensions of the research, its components and the measurement mechanism. In the applied side, the logic architecture (fuzzy logic) was adopted in the process of examining the level of
knowledge management processes to achieve the quality of learning. The study population was divided into all sections of the institute. A sample of 50 teachers was selected and all data were
subjected to statistical analysis using a package ( SPSS).
Conclusions have been reached, most notably are in determining the level of the actual membership function of the application of knowledge management processes to achieve the quality of university learning, taking into account the necessary requirements for the implementation of these processes, including training, administrative, organizational, incentive and technology. A number of proposals were put forward to all Iraqi administrations, including the (knowledge-driven) organization

ne of the most important of these proposals is to generate the conviction of university
officials that quality management and its applications are necessary and decisive for the
university's continuity, growth and development by improving the quality of its performance and
generating the ability to meet the challenges that may arise in the future. The application of
knowledge management processes through the trend towards the adoption of programs and
modern quantitative methods in the interpretation of theoretical reality and starting through it to
reflect the practical reality and practical.